Citrix Cloud
Missing virtual desktop shortcuts
Issue resolved.
Citrix Cloud has implemented a fix for Workspace Environment Manager. NEW Citrix Sessions should show icons and drive mappings properly. Currently connected sessions will need to log off completely, then log back in to get a fresh session.
We will continue to monitor this issue.
Citrix issues with Workspace Environment Manager continue. Citrix support engineers are still working to resolve.
Citrix engineers are still working to resolve issues with Citrix Workspace Environment Management, which sets up drive mappings, shortcuts, and icons when logging into a virtual desktop. No fix has been implemented as of yet. We will continue to update.
The Citrix service “Workspace Environment Management”, which sets up drive mappings, shortcuts, and icons when logging into a virtual desktop, is still not working correctly. Citrix back-end engineers are working on the issue.
Citrix is continuing to work on a fix to this issue. It has been escalated within Citrix Support.
The Citrix service “Workspace Environment Management”, which sets up drive mappings, shortcuts, and icons when logging into a virtual desktop, is not working correctly. Citrix is reporting an issue with their service. Citrix is working on fixing this service issue. We will provide updates on the service restoration.
Server At Work is in contact with Citrix engineers who are reporting issues with Citrix Cloud Services. Citrix is investigating the service issue at this time.
For some users, a Citrix service that delivers virtual desktop shortcuts and icons is not functioning. Citrix has been contacted and engineers are working to resolve the interruption.